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Core Competencies:
Program Management / 4-TAÉ Methodology
Program Management Office Infrastructure
Business Architecture / Strategic Planning
Organizational Change Management
System Integration / Vendor Management
Budget & Results / Operations Management
Marketing / New Product Implementation
Training Development and Delivery
Telecom Industry
Disciplines:
Customer Care / Call Centre / Billing
Service Activation / Order Management
Workflow / Workforce Management
Network Operations / Maintenance / Engineering
Marketing / Business Planning
Sales / Sales Operations & Training
Finance / Decision Support
Corporate Infrastructure
Regulatory / Audits
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Local Exchange Carriers (ILEC/RBOC/PPT)
Competitive Local Exchange Carriers (CLEC)
Interexchange Carriers (IXC)
Competitive Access Providers (CAP)
Cellular and Wireless
Cable and Broadband
Internet Service Providers
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Canada
United States
Europe
Pacific Rim
Caribbean
Latin America
Middle East & Africa
Asia & India
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