4-tel.com

Guiding Principles

"Excellence does not happen by accident; it is planned. It is the result of many hours of hard work where compromise is not tolerated; where good is not good enough."

At 4-tel.com, we are proud of the company that we have become. We are highly regarded by our clients and we have set the new benchmark for Operational decision support and management consulting in the telecommunications industry. However, our success was no fluke. We have abided by seven guiding principles over the years, which are:


	1.		Conduct Business with Honesty, Integrity and Respect Referrals and repeat business with clients are paramount to the success of the best management consulting companies. At 4-tel.com, we fervently believe in dealing with our clients honestly and truthfully, even when the truth hurts. This no-holds-barred approach has earned us the respect of our clients that is the envy of the industry, and is yet another thing that makes 4-tel.com the best.

	2.		Apply Technology Aggressively and Creatively We don’t tie up your resources and drain your budget by trying to re-invent the wheel. Our consultants work with you to implement the best possible solutions without bias to any particular brand of hardware or software.

	3.		Unite Providers and Users in Partnership 4-tel.com’s industry professionals help you to design and implement business processes that will satisfy your requirements for not only the short term, but also for the medium-to-long term. We will lay the groundwork for ongoing mutually successful relations between our clients and the ultimate hardware and/or software solutions providers.

	4.		Facilitate and Support Organizational Learning - We take tremendous pride in our ability to get the job done, on time and under budget. Clients benefit from not only the solution that is implemented but also from the knowledge of program management and business process optimization that is imparted on them by our seasoned telecom experts during the time of their engagement.

	5.		Drive Development with the Business Strategy Our people are highly skilled at ensuring that focus is maintained every step of the way on resolving the prime business drivers. Everything from departmental process impacts to system testing and integration is done with the prime directive -- the business issues to be addressed -- in mind. Our ability to “cut to the chase” is yet another reason why all of the top firms choose 4-tel.com.

	6.		Determine Organizational Impacts 4-tel.com works with you to ensure that the project and program teams are appropriately staffed. We lead your teams through workshops and focus groups to determine the nature and frequency of the impacts on all areas of your organization of the proposed solution.

	7.		Superior Quality is the Only Benchmark Everyone at 4-tel.com is committed to service excellence. We refuse to settle for second best in order to move a project along. Good is not good enough for us. Is it good enough for you?