Whether your company needs a project manager, program manager, or a full-fledged Program Management Office (PMO), 4-tel.com has the experienced professionals on staff to manage your business challenges through to their ultimate successful conclusion.  We employ over 20 experts in this field, with 13 of them having in excess of 25 years of industry experience.  They have established and managed PMOs in North America, Europe, Latin America, Middle East, U.K., and many other parts of the world.

Their client list is most impressive, and includes:  MCIWorldcom, Ameritech, AT&T, AllTel, NYNEX, France Telecom, Deutsche Telekom, Cable & Wireless, Bell Canada, AT&T Canada, Rogers AT&T, CasTel, and Teligent, to name but a few.  On one particular engagement for a major North American LEC and IXC, we served as the Program Manager for a major call center scheduling and consolidation project.  This project involved product evaluation and selection, vendor management, business process redesign, union and contract negotiations, control center consolidation, and software development for interfaces to an Automatic Call Distributor (ACD) and to the payroll system.

Another one of our consultants created the first-ever PMO for a large North American IXC.  The PMO was responsible for the conversion of multi-million dollar contracts into revenue generating customer accounts.  The staff grew to a total of 30 professionals, and they generated tens of millions of dollars in yearly revenue before this consultant was hired away to create a PMO for a newly formed OSS integration company.

Whatever your company’s project or program management needs may be, 4-tel.com has the “been there, done that” professional on staff that can be added to your project team.